Accessibility statement

Accessibility standards

We want as many people as possible to be able to use the get me there website regardless of disability. We have therefore developed our site to meet the W3C Web Content Accessibility Guidelines (WCAG) 2.0 AA Opens in new window standards wherever possible.

Rigorous testing has been carried out to ensure that get me there visitors have an accessible and positive experience when using the site. We've also ensured, where possible, that the site is compatible with assistive technologies such as screen readers and magnification and voice activated software.

Listed below are the steps we have taken to achieve this, but we know this list is not exhaustive. If you experience any difficulties with our site, please get in touch and we'll do what we can to make it easier for everyone to use it.

Browsers and operating systems

The get me there website has been developed to support a range of web browsers and operating systems.

The supported browser versions and operating systems are as follows:

Supported browser versions and operating systems
Operating system
Windows 8 Windows 7 Win XP Mac
IE 10 XChecked XChecked
IE 9 XChecked
IE 8 XChecked
Firefox 24 XChecked
Firefox 20 XChecked
Firefox 19 XChecked
Chrome 26 XChecked XChecked
Chrome 25 XChecked
Chrome 24 XChecked
Safari 6 XChecked
Opera 12 XChecked

Accessibility Limitations

Whilst we've taken great care to ensure this site is accessible, you may encounter some limitations. There may also be third party content we do not have control over. If you do find there are parts of the website that are inaccessible to you, please let us know.

Site navigation

The content of the get me there website is keyboard friendly, and the Tab key can be used as the main method of navigating pages. The website content is screen-reader friendly and has been developed using semantic markup and headings within the HTML to reinforce the meaning of the content. We have avoided using access keys to create shortcuts to common pages, as this can often interfere with the default keyboard shortcuts of modern browsers. Additionally, we have added - skip navigation - links to enable screen reader and keyboard-only users to bypass repeated navigation quickly and easily.


All content has been arranged logically and we have taken care to use plain English in providing detailed information about how the get me there smart ticketing scheme works. We have also tried to make all instructions within the site as clear as possible, using descriptive links to tell you where you are going when you click on them.


Transport for Greater Manchester's Disability Design Reference Group have been consulted about the styling, look and feel and features of the get me there website to gather important feedback from users with disabilities.

AbilityNet, a national charity working with disabled people, has also carried out independent accessibility testing to help ensure all get me there customers have a positive experience when using the website.


Colour has not been used as the sole means of communicating or labelling information anywhere within the site. All colours used have been carefully selected and tested using industry-standard tools to ensure they provide a good level of contrast between foreground text and background colours and images. In addition, the site design has also been checked using colour blindness simulators to ensure that the content is easily navigable for people with deuteranopia and protonopia visual impairment.


Where we use images, we always include alternative text to describe the images so that those people who cannot see the image can read the text using a screen reader.


For any aspects of the website where audio and video is used, we've provided an alternative means to access this content for users with hearing impairments. This may include transcripts of audio-content or subtitles.


The get me there website has been designed with simple graphic elements to make sure it loads as quickly as possible. There are certain other factors outside of our control that may impact on how quickly the site responds on your individual device, including the amount of traffic on the Internet at the time, your Internet Service Provider's performance and the speed of your individual connection.

Non- HTML documents

The get me there website allows some documents to be downloaded. Below are two useful sites to download an Adobe PDF reader and a Microsoft Excel reader to allow visitors to read these documents.

Adobe PDF Reader Opens in new window

Excel Reader Opens in new window