I'm a Metrolink user | get me there
Get Me There: The smarter way to get around
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Get Me There: The smarter way to get around

Download the app from Apple's App Store or the Google Play Store. Then create a get me there app account, add a payment card or choose ApplePay and you're ready to go.

Any tickets or travelcards you purchase on the get me there app are activated automatically according to the day and time of purchase so there's no need to activate. Just remember to make sure you've got enough battery to last your journey and that your phone screen can be read.

Buy your ticket before you board the tram, because you'll need to be able to display it on your mobile device if requested, in exactly the same way as you need to show a valid printed ticket.

You'll need an active internet connection (either mobile data or Wi-Fi) to buy and download a ticket or travelcard using the get me there app, once you've purchased it and it is visible on your device, an internet connection is not required.

If you are unable to display your ticket or travelcard for any reason, such as a broken screen or a dead battery, it's the same as if you'd lost your printed ticket - you'll be travelling without a visible valid ticket and will risk receiving a standard fare penalty of up to £100.

Go to the Help section for more information about how the get me there app works or to watch a short video. You can also view the full terms and conditions for using the app and the wider get me there scheme.

If you still can't find the information you're looking for, feel free to get in touch.

You will be able to use a new or existing get me there to buy Metrolink tickets and travelcards or bus and tram travelcards. Sign up for a get me there account at getmethere.com to buy tickets and travelcards online - or you can buy at TfGM Travelshops. You can't currently buy smart tickets at a Metrolink on-stop ticket machine (TVM) but we are working on this! We'll let you know as soon as this is available.

Once you have purchased a ticket or travelcard online this will be loaded on to your smart card the next time you 'touch in' when you start a Metrolink journey. You don't need to make a special trip to Metrolink or touch in specially to collect your tickets and travelcards, you simply touch in when you travel.

You can buy tickets and travelcards online for use from tomorrow or up to 7 days in advance. Tickets and travelcards bought from a TfGM Travelshop can be used immediately.

Your online account can be used for managing your cards, including ordering replacements and buying tickets and travelcards. If you register, your tickets and travelcards will be protected so that in the unfortunate event that you lose your card, we will replace any tickets and travelcards that have more than 7 days left to run.

You can buy the full range of adult tickets and travelcards online, simply create an account or log-in to your existing get me there account.

7-day and 28-day tickets and travelcards are also available from any TfGM Travelshop, where our staff can also issue you a card, and create an account for you.

You'll also soon be able to get tickets from our on-stop ticket machines (TVMs). Along with a range of tickets for igo card holders and concessionary customers this will be available in the next stages of get me there. We can't give a date for this at the moment but we hope to be able to update everyone soon.

If you still can't find the information you're looking for, feel free to get in touch.